Explore a range of transportation options for your spa getaway
City Center
Kisumu
7.7
mi
Airports
Kisumu International (KIS)
9.6
mi
Akiachak Seaplane Base (kki)
9.6
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Culinary Delight
“I came to Ciala very famished with very little expectations, but as soon as I arrived I was astonished. The food was mouth-watering and succulent; compliments to the head chef! The ambiance made me feel like I was in a dream. This place is definitely worth the visit.” view full review
Fun for Kids
“The kids' play area at Ciala Resort is creative and engaging enough to keep them busy. While we relaxed by the pool or in the numerous seating areas in the gardens, the children truly had a blast. It’s perfect for families!” view full review
Relaxing Retreat
“The resort's serene surroundings and tranquil atmosphere provided the perfect escape. The spacious infinity pool and splendid gardens offered a relaxing retreat to unwind and rejuvenate. My husband and I had an very nice time enjoying this peaceful environment.” view full review
Comfort and Style
“The rooms at Ciala Resort are beautifully designed, with an elegant interior that reflects luxury. I felt completely at home with comfort and stunning views all around. I never wanted to leave this luxurious atmosphere!” view full review
Feedback from previous guests about their experience.
78%
loved the resort and would return for another relaxing stay
Comfortable rooms
Friendly staff
Limited breakfast
Some outdated amenities
7.8/10
Very good
Rooms
8.4
Location
8.8
Service
8.0
Dining
5.4
Guest reviews
7.8/10
based on 5 reviews
8.4
8.4/10 based on 226 reviews
David
United States of America,
December
2024
8.4/10
I had a really enjoyable stay at the resort spa. The rooms were spacious and well-kept, which made my time there very comfortable. I loved the spa treatments; they were a highlight of my trip! However, the dining options could use some improvement, as they felt a bit limited. The atmosphere was relaxing, but the restaurant's service was a little slow on one occasion. Overall, I found it to be a great value for the money.
Rooms
9.0
The rooms were spacious and clean, providing a very comfortable environment.
Service
7.0
While the majority of the staff was friendly, I did experience a delay in service at the restaurant.
Location
9.0
The resort is nestled in a beautiful area, making it easy to access both the beach and local attractions.
Dining
7.0
The dining experience was nice, but the menu options felt a bit limited for my taste.
Facilities
10.0
The spa facilities were excellent, definitely a must-visit during my stay!
Jane
United States of America,
November
2024
7.6/10
My stay at the resort spa was quite pleasant overall, with a beautiful atmosphere and relaxing surroundings. The rooms were modern and spacious, making it a very comfortable experience. However, the dining options left something to be desired, particularly for breakfast. The amenities were generally well-kept, but some could use a little update. Overall, it’s a great place for a getaway, but there’s room for improvement.
Rooms
9.0
The rooms were modern and spacious, providing a comfortable atmosphere for my stay.
Service
8.0
The staff provided great service, always ready to assist with a smile.
Location
9.0
The resort had a great location, being close to both the beach and the spa facilities.
Dining
5.0
The breakfast options were a bit limited and could be improved to enhance the experience.
Facilities
7.0
The amenities were generally well-kept, though some could benefit from updates.
Comfortable rooms
Limited breakfast
Henry
United States of America,
November
2024
8.0/10
My stay at the resort spa was quite pleasant overall. The rooms were spacious and fresh, providing a relaxing atmosphere. I particularly enjoyed the numerous spa amenities, though the dining options could use a bit more variety. The location offered amazing views, but I found the Wi-Fi frustrating as it wasn’t free. While the price was reasonable, paying for internet access felt a bit off.
Rooms
8.0
The rooms were spacious and clean, perfect for relaxation.
Service
9.0
The service was attentive and helpful, making me feel well taken care of during my stay.
Location
9.0
The scenery from the hotel was breathtaking with stunning views, making it an ideal spot to unwind.
Dining
5.0
The dining options lacked variety, which was a bit disappointing, especially during breakfast.
Facilities
9.0
The spa facilities were excellent, with a range of treatments available to enhance relaxation.
Brian
United States of America,
November
2024
8.0/10
I had a lovely stay at this resort spa! The atmosphere was relaxing, and the amenities made my vacation truly enjoyable. The spa treatments were exceptional and really added to the experience. However, I found the dining options a bit lacking, especially during breakfast. Additionally, the Wi-Fi was spotty at times, which was frustrating. Overall, it was a good value for money considering the spa experience.
Rooms
8.0
The rooms were spacious and modern, offering a comfortable retreat after a long day. I especially appreciated the air conditioning, which worked perfectly.
Service
9.0
The staff were attentive and provided excellent service, especially in the spa. They made me feel welcome and well taken care of.
Location
9.0
The location was convenient, with beautiful views and easy access to the beach. It felt like a peaceful oasis away from the hustle and bustle.
Dining
5.0
The dining experience could be improved; the breakfast selection was limited, and I expected a bit more variety given the resort's reputation.
Facilities
9.0
The facilities were fantastic, especially the pool area which was clean and well-maintained. The spa was the highlight of my stay, offering a range of luxurious treatments.
Jerry
United States of America,
September
2024
7.2/10
I recently stayed at this resort spa, and it really stood out in several ways. The ambiance was incredibly relaxing with plenty of amenities to enjoy, and the rooms were quite spacious and modern. However, I did find the breakfast options a bit lacking, which was a little disappointing. While the pool area was lovely, the service could have been a bit more attentive at times, which took away from the overall experience slightly.
Rooms
8.0
The rooms were spacious and modern, providing a comfortable atmosphere for relaxation.
Service
7.0
The service was friendly, but at times it felt like the staff wasn’t as attentive as they could have been.
Location
8.0
The location was convenient and quiet, allowing for a peaceful retreat, which I really appreciated.
Dining
5.0
The breakfast options could use some improvement; they felt quite limited which was a bit disappointing for such a nice place.
Facilities
8.0
The pool area was well-maintained and provided a great spot to unwind, but the amenities could be expanded.
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